Claims Coordinator – Commercial Insurance (P&C)
Overland Park, KS
Full Time
Entry Level
CLAIMS COORDINATOR
Property & Casualty | Commercial Insurance & Risk Management
We are a fast-growing commercial insurance and risk management firm seeking a Claims Coordinator to support our Property & Casualty clients.
This role is the central hub of our claims process—working directly with clients, carriers, and producers to ensure claims are handled quickly, accurately, and proactively.
If you are highly organized, detail-driven, and relentless about follow-up, this is a high-impact role with long-term growth opportunity.
This position is critical to delivering an elite client experience. You will directly impact how quickly claims are handled, how informed our clients feel, and how effectively we advocate on their behalf.
Property & Casualty | Commercial Insurance & Risk Management
We are a fast-growing commercial insurance and risk management firm seeking a Claims Coordinator to support our Property & Casualty clients.
This role is the central hub of our claims process—working directly with clients, carriers, and producers to ensure claims are handled quickly, accurately, and proactively.
If you are highly organized, detail-driven, and relentless about follow-up, this is a high-impact role with long-term growth opportunity.
What You’ll Do
Claims Intake & Reporting
- Receive and intake claims from all sources
- Enter claims into AMS accurately
- Report claims to carriers within 24 hours
Client & Internal Communication
- Send claim acknowledgments to clients and producers
- Provide routine claim status updates
- Serve as liaison between clients, carriers, TPAs, and attorneys
Claims Management
- Maintain claim diaries and follow-ups
- Proactively follow up with adjusters
- Coordinate ongoing claim activity
Documentation & Reporting
- Document all claim activity in AMS
- Prepare and deliver loss runs
- Ensure files are complete and audit-ready
Client Risk Support
- Provide claim kits at renewal
- Distribute WC posters and injured worker cards
- Supply carrier reporting instructions including claim reporting kits
What We’re Looking For
- Strong attention to detail and organization
- High sense of urgency and accountability
- Excellent written and verbal communication
- Ability to manage multiple tasks and deadlines
- Insurance experience preferred (commercial lines or workers comp a plus)
- Experience with AMS systems (AMS360, etc.) is a plus
What You’ll Get
- Competitive salary + growth path
- High-impact role with visibility to leadership
- Opportunity to help build and improve internal processes
- Supportive, performance-driven team environment
Why This Role Matters
This position is critical to delivering an elite client experience. You will directly impact how quickly claims are handled, how informed our clients feel, and how effectively we advocate on their behalf.
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